TOBY KEITH VIP PASS REDEMPTION OPTIONS
The Festival of the Lakes is disappointed to announce that Toby Keith has canceled his upcoming tour dates including Hammond’s 7/13 date due to medical reasons. We wish Toby the best and for a speedy recovery.
In an effort to streamline the refund process, the Festival of the Lake is offering two options:
Option 1: Hold on to your Toby Keith VIP Experience pass and use it for the Darius Rucker concert on July 13th OR any other concert at the 2022 Festival of the Lakes. If you choose this option, you will present your Toby Keith VIP Experience Pass at the VIP Entrance gate. There will be no need to exchange tickets for another concert. Your VIP Pass will be scanned, and you will be allowed entry. (Note: each pass is valid for one entry on one night only.)
Option 2: Submit a refund request by filling out the form below. All refund requests must be received by July 1, 2022. Refunds requests will cease being accepted on July 1, 2022 at 12:00am (or June 30, 2022 at midnight). Refunds will be issued on July 2, 2022. Please allow up to 7 days after that date for the refund credit to appear on your account. You will receive an automated refund confirmation email from us once the refund has been issued.
Please note: If you choose to refund your VIP Experience pass and later decide to purchase a new pass, you will pay whatever the current price is for VIP Experience passes not the price you paid originally.
We thank you for your understanding and are sorry for any inconvenience this cancelation may have caused.
We hope to see you at the Festival of the Lakes!
REFUND REQUEST FORM
Sorry, the cutoff to submit a refund request was July 1, 2022 at 12:00am. Refunds will be processed and issued on July 2, 2022.